What Happens After You Buy? The Capital Wraps Client Journey

The Wrap Process 1b

At Capital Wraps, our process is designed to deliver high-quality vehicle wraps with clear communication and efficient timelines. Understanding how our team works together helps ensure your project moves quickly and smoothly.

The Sales Phase

Your journey begins with our sales team. Their role is to understand your goals, develop your quote, and gather everything needed to start—agreements, deposits, logos, wrap direction, and creative details.

Once those items are complete, your project is ready to move forward.

The Project Management Phase

At this point, your project is assigned to a dedicated Client Success Project Manager. This person becomes your primary point of contact and is responsible for:

This structure allows for focused communication and keeps your project moving efficiently.

Why This Matters

While your salesperson is always available for future projects, your Project Manager is best equipped to handle day-to-day updates on your current wrap. This separation allows each team member to focus on what they do best—resulting in better communication, fewer delays, and a smoother experience overall.

If you ever have questions about your active project, your Project Manager is your fastest path to answers.

 

Check out out other video on the the Capital Wraps Way

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